{"componentChunkName":"component---src-templates-accommodation-tsx","path":"/country/egypte/egyptische-rode-zeekust/hurghada-makadi-bay/srnty-sun-ray-ex-serenity-alma-heights","result":{"pageContext":{"strapiAccommodationPage":null,"ttiAccommodation":{"code":"A66059","name":"SRNTY Sun Ray (ex Serenity Alma Heights)","objectType":"accommodation","reviews":{"object":{"objectType":"accommodation","name":"SRNTY Sun Ray (ex Serenity Alma Heights)","address":null,"place":"Hurghada - Makadi Bay","district":"Egyptische Rode Zeekust","country":"Egypte","type":"HOT","objectCode":"A66059","coordinates":{"latitude":26.9715,"longitude":33.9181}},"reviewCount":82,"imageCount":62,"mainRating":84,"ratingSpread":[0,9,7,37,47],"recommendationPercentage":91,"answerAverages":[{"code":"LOCATION","average":73,"count":79},{"code":"HYGIENE","average":82,"count":79},{"code":"CHILD_FRIENDLY","average":91,"count":78},{"code":"FACILITIES","average":87,"count":78},{"code":"DECORATION","average":82,"count":78},{"code":"ANIMATION","average":66,"count":9},{"code":"STAFF","average":89,"count":79},{"code":"FOOD_AND_DRINKS","average":82,"count":79},{"code":"SLEEP_COMFORT","average":80,"count":79},{"code":"PRICE_VS_QUALITY","average":82,"count":79}],"reviews":[{"id":"RVID-0BF53AE0-29B2-0928-8AD2A546-8F8DF459","reviewDate":20261022,"client":{"name":"Anoniem","place":"Dessel","country":"BE","age":28,"anonymous":true},"travelDate":20261014,"returnDate":20261020,"reviewLanguage":"nl","verified":true,"tripOrganizer":{"company":"prijsvrij.be","companyCode":null,"employee":null,"employeeCode":null},"answers":[{"code":"MAIN_RATING","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"REVIEW_TITLE","valueNumber":null,"valueString":"Vakantie Egypte","valueChoices":[]},{"code":"REVIEW_TEXT","valueNumber":null,"valueString":"Heel blij met de service. \nEnkel spijitg dat we de 1GB gratis 4G pas hebben gekregen toen we al in Egypte waren en we het daar niet kregen geactiveerd. ","valueChoices":[]},{"code":"TRAVEL_COMPANY","valueNumber":null,"valueString":null,"valueChoices":["TRAVEL_COMPANY_FRIEND_OR_FAMILY"]},{"code":"FACILITIES","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"FOOD_AND_DRINKS","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"HYGIENE","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"LOCATION","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"SLEEP_COMFORT","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"DECORATION","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"STAFF","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"CHILD_FRIENDLY","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"PRICE_VS_QUALITY","valueNumber":80,"valueString":null,"valueChoices":[]}],"images":[],"originalLanguage":null,"originalAnswers":[]},{"id":"RVID-359DB51C-785D-3F60-7E1EFEEC-925FA586","reviewDate":20261013,"client":{"name":"Anoniem","place":"Aarle-Rixtel","country":"NL","age":42,"anonymous":true},"travelDate":20261003,"returnDate":20261011,"reviewLanguage":"nl","verified":true,"tripOrganizer":{"company":"prijsvrij.nl","companyCode":null,"employee":null,"employeeCode":null},"answers":[{"code":"MAIN_RATING","valueNumber":60,"valueString":null,"valueChoices":[]},{"code":"REVIEW_TITLE","valueNumber":null,"valueString":"Prima hotel","valueChoices":[]},{"code":"REVIEW_TEXT","valueNumber":null,"valueString":"De 9,5 zoals in de gemiddeld beoordeling naar boven komt hebben wij niet gevonden en ervaren. Verre van. \n\nWe zaten helemaal achterin het hotel met onze kamer; ver lopen en hoe verder naar achter hoe meer ‘vergaande glorie’. Totaal geen visitekaartje voor je gasten. \n\nEntertainment was erg vriendelijk en actief.\nIn het restaurant duurt het lang voor je drinken krijgt (veel personeel, lijken allemaal hard aan het werk, maar merkten er zelf weinig van), maar zelf halen wordt niet goed gefaciliteerd. \nToiletten bij zwembad dienen echt vaker schoongemaakt te worden. \n\nAl met een fijne vakantie gehad. Zwembad is fijn en de altijd schijnende zon maakt veel goed! :)\n\nVoor ons een magere 7.\n","valueChoices":[]},{"code":"TRAVEL_COMPANY","valueNumber":null,"valueString":null,"valueChoices":["TRAVEL_COMPANY_GROUP"]},{"code":"FACILITIES","valueNumber":60,"valueString":null,"valueChoices":[]},{"code":"FOOD_AND_DRINKS","valueNumber":60,"valueString":null,"valueChoices":[]},{"code":"HYGIENE","valueNumber":40,"valueString":null,"valueChoices":[]},{"code":"LOCATION","valueNumber":60,"valueString":null,"valueChoices":[]},{"code":"SLEEP_COMFORT","valueNumber":60,"valueString":null,"valueChoices":[]},{"code":"DECORATION","valueNumber":60,"valueString":null,"valueChoices":[]},{"code":"STAFF","valueNumber":60,"valueString":null,"valueChoices":[]},{"code":"CHILD_FRIENDLY","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"PRICE_VS_QUALITY","valueNumber":60,"valueString":null,"valueChoices":[]},{"code":"TIPS_ACCOMMODATION","valueNumber":null,"valueString":"Betere schoonmaak toiletten bij zwembad. En doe de kamers achterin weg voor een sale prijs. Geen visitekaartje namelijk. ","valueChoices":[]}],"images":[],"originalLanguage":null,"originalAnswers":[]},{"id":"RVID-E6CC8444-3E43-462D-AE2FF12C-94570820","reviewDate":20260817,"client":{"name":"Anoniem","place":"Putten","country":"NL","age":44,"anonymous":true},"travelDate":20260806,"returnDate":20260814,"reviewLanguage":"nl","verified":true,"tripOrganizer":{"company":"d-reizen.nl","companyCode":null,"employee":null,"employeeCode":null},"answers":[{"code":"MAIN_RATING","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"REVIEW_TITLE","valueNumber":null,"valueString":"Ik raad dit hotel zeer aan voor gezinnen. ","valueChoices":[]},{"code":"REVIEW_TEXT","valueNumber":null,"valueString":"Dit was de 2de keer dat wij naar dit hotel geweest zijn.\nZoek je een vakantie met kinderen, dan beveel ik dit hotel aan!\nHet eten is erg uitgebreid. Zit er niks voor je tussen, dan ligt dit toch echt aan jezelf. \nHet animatieteam organiseert iedere dag super leuke activiteiten, voor zowel kinderen als volwassenen. \n's avonds kun je naar de kermis, van 19.00-20.00 uur is deze gratis voor kinderen. Na die tijd betaal je een klein bedrag. \nGlijbanen zijn er meer dan genoeg voor zowel kleuters, tieners en volwassenen. \n's avonds is er iedere avond een zanger of andere muzikant. \nWij gaan zeker nog een keer terug naar dit hotel!","valueChoices":[]},{"code":"TRAVEL_COMPANY","valueNumber":null,"valueString":null,"valueChoices":["TRAVEL_COMPANY_FAMILY"]},{"code":"FACILITIES","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"FOOD_AND_DRINKS","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"HYGIENE","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"LOCATION","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"SLEEP_COMFORT","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"DECORATION","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"STAFF","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"CHILD_FRIENDLY","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"PRICE_VS_QUALITY","valueNumber":80,"valueString":null,"valueChoices":[]}],"images":[],"originalLanguage":null,"originalAnswers":[]},{"id":"RVID-DDB04A54-CBD8-F8CC-92CE402E-8AE3E2A8","reviewDate":20260817,"client":{"name":"Anoniem","place":"Wassenaar","country":"NL","age":40,"anonymous":true},"travelDate":20260808,"returnDate":20260815,"reviewLanguage":"nl","verified":true,"tripOrganizer":{"company":"prijsvrij.nl","companyCode":null,"employee":null,"employeeCode":null},"answers":[{"code":"MAIN_RATING","valueNumber":40,"valueString":null,"valueChoices":[]},{"code":"REVIEW_TITLE","valueNumber":null,"valueString":"Niet geschikt voor gezinnen met kleine kinderen – teleurstellend verblijf","valueChoices":[]},{"code":"REVIEW_TEXT","valueNumber":null,"valueString":"Helaas is dit resort wat ons betreft absoluut niet ideaal voor gezinnen met kleine kinderen. Er zijn onvoldoende familiekamers en er zijn geen of nauwelijks kamers met connecting doors beschikbaar. Hierdoor kun je als gezin met jonge kinderen zomaar twee volledig aparte kamers toegewezen krijgen. Met kleine kinderen is dat natuurlijk totaal onpraktisch en betekent het in feite dat je als ouders je gezin tijdens de vakantie moet opsplitsen en ieder in een aparte kamer moet slapen. Voor een hotel dat zich ook op gezinnen richt, vinden wij dit echt onbegrijpelijk.\n\nOok het strand viel behoorlijk tegen. Wie hierheen komt voor een mooi, degelijk zandstrand, zal waarschijnlijk teleurgesteld zijn.\n\nDaarnaast is er rondom het hotel eigenlijk helemaal niets te doen. Je bent volledig aangewezen op het resort en als je graag even naar buiten loopt, winkeltjes bezoekt of wat van de omgeving wilt zien, is dit geen geschikte locatie.\n\nHet eten is op zich prima, maar niet bijzonder en zeker niet iets wat voor ons het verblijf positief onderscheidde.\n\nWat onze ervaring helaas verder negatief heeft beïnvloed, is de houding van een deel van het personeel bij de receptie. Wij vonden hen weinig behulpzaam en soms behoorlijk arrogant, juist op momenten waarop je als gast verwacht dat er wordt meegedacht over een probleem.\n\nAl met al zouden wij dit resort vooral niet aanraden aan gezinnen met jonge kinderen. De combinatie van de kamerindeling, het tegenvallende strand, de afgelegen ligging en de weinig klantgerichte houding bij de receptie heeft ervoor gezorgd dat het verblijf niet aan onze verwachtingen voldeed.","valueChoices":[]},{"code":"TRAVEL_COMPANY","valueNumber":null,"valueString":null,"valueChoices":["TRAVEL_COMPANY_FAMILY"]},{"code":"FACILITIES","valueNumber":40,"valueString":null,"valueChoices":[]},{"code":"FOOD_AND_DRINKS","valueNumber":60,"valueString":null,"valueChoices":[]},{"code":"HYGIENE","valueNumber":60,"valueString":null,"valueChoices":[]},{"code":"LOCATION","valueNumber":20,"valueString":null,"valueChoices":[]},{"code":"SLEEP_COMFORT","valueNumber":40,"valueString":null,"valueChoices":[]},{"code":"DECORATION","valueNumber":40,"valueString":null,"valueChoices":[]},{"code":"STAFF","valueNumber":20,"valueString":null,"valueChoices":[]},{"code":"CHILD_FRIENDLY","valueNumber":40,"valueString":null,"valueChoices":[]},{"code":"PRICE_VS_QUALITY","valueNumber":40,"valueString":null,"valueChoices":[]}],"images":[],"originalLanguage":null,"originalAnswers":[]},{"id":"RVID-7938AA1E-6F21-5CED-21969797-32A67139","reviewDate":20260806,"client":{"name":"Anoniem","place":"EREMBODEGEM (AALST)","country":"Belgie","age":21,"anonymous":true},"travelDate":20260718,"returnDate":20260725,"reviewLanguage":"nl","verified":false,"tripOrganizer":{"company":null,"companyCode":"neckermann","employee":null,"employeeCode":null},"answers":[{"code":"MAIN_RATING","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"TRAVEL_COMPANY","valueNumber":null,"valueString":null,"valueChoices":["TRAVEL_COMPANY_GROUP"]},{"code":"FACILITIES","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"FOOD_AND_DRINKS","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"HYGIENE","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"LOCATION","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"SLEEP_COMFORT","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"DECORATION","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"STAFF","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"CHILD_FRIENDLY","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"PRICE_VS_QUALITY","valueNumber":80,"valueString":null,"valueChoices":[]}],"images":[],"originalLanguage":null,"originalAnswers":[]},{"id":"RVID-6EC7ADD3-F8FC-DE52-DF6A033C-3147340E","reviewDate":20260803,"client":{"name":"Anoniem","place":"Amsterdam","country":"NL","age":47,"anonymous":true},"travelDate":20260719,"returnDate":20260731,"reviewLanguage":"nl","verified":true,"tripOrganizer":{"company":"d-reizen.nl","companyCode":null,"employee":null,"employeeCode":null},"answers":[{"code":"MAIN_RATING","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"REVIEW_TITLE","valueNumber":null,"valueString":"Prima all inclusive hotel met tieners","valueChoices":[]},{"code":"REVIEW_TEXT","valueNumber":null,"valueString":"Prima hotel, beetje opdringerige tour guides","valueChoices":[]},{"code":"TRAVEL_COMPANY","valueNumber":null,"valueString":null,"valueChoices":["TRAVEL_COMPANY_FAMILY"]},{"code":"FACILITIES","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"FOOD_AND_DRINKS","valueNumber":60,"valueString":null,"valueChoices":[]},{"code":"HYGIENE","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"LOCATION","valueNumber":60,"valueString":null,"valueChoices":[]},{"code":"SLEEP_COMFORT","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"DECORATION","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"STAFF","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"CHILD_FRIENDLY","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"PRICE_VS_QUALITY","valueNumber":80,"valueString":null,"valueChoices":[]}],"images":[{"id":152144,"url":"/images/202608/20260803/image-819229-1785786770233.jpg","title":null,"description":null},{"id":152145,"url":"/images/202608/20260803/image-819229-1785786770287.jpg","title":null,"description":null},{"id":152146,"url":"/images/202608/20260803/image-819229-1785786770319.jpg","title":null,"description":null}],"originalLanguage":null,"originalAnswers":[]},{"id":"RVID-41283C75-7232-0026-83219BDB-9B9FCBCF","reviewDate":20260728,"client":{"name":"Anoniem","place":"Hoensbroek","country":"NL","age":41,"anonymous":true},"travelDate":20260714,"returnDate":20260726,"reviewLanguage":"nl","verified":true,"tripOrganizer":{"company":"prijsvrij.nl","companyCode":null,"employee":null,"employeeCode":null},"answers":[{"code":"MAIN_RATING","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"REVIEW_TITLE","valueNumber":null,"valueString":"Vakantie 2026","valueChoices":[]},{"code":"REVIEW_TEXT","valueNumber":null,"valueString":"Het amla resort in Hurghada was een heerlijke beleving en top geregeld. Zeer vriendelijk personeel dat na een dag je gewoon bij naam aan spreekt ","valueChoices":[]},{"code":"TRAVEL_COMPANY","valueNumber":null,"valueString":null,"valueChoices":["TRAVEL_COMPANY_FAMILY"]},{"code":"FACILITIES","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"FOOD_AND_DRINKS","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"HYGIENE","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"LOCATION","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"SLEEP_COMFORT","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"DECORATION","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"STAFF","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"CHILD_FRIENDLY","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"PRICE_VS_QUALITY","valueNumber":100,"valueString":null,"valueChoices":[]}],"images":[],"originalLanguage":null,"originalAnswers":[]},{"id":"RVID-A1033634-7EBC-F601-D2C69B7E-4D3234E2","reviewDate":20260717,"client":{"name":"Anoniem","place":"berendrecht","country":"Belgie","age":37,"anonymous":true},"travelDate":20260701,"returnDate":20260715,"reviewLanguage":"nl","verified":true,"tripOrganizer":{"company":"prijsvrij.be","companyCode":null,"employee":null,"employeeCode":null},"answers":[{"code":"MAIN_RATING","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"TRAVEL_COMPANY","valueNumber":null,"valueString":null,"valueChoices":["TRAVEL_COMPANY_FAMILY"]},{"code":"FOOD_AND_DRINKS","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"HYGIENE","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"LOCATION","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"SLEEP_COMFORT","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"DECORATION","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"STAFF","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"CHILD_FRIENDLY","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"PRICE_VS_QUALITY","valueNumber":100,"valueString":null,"valueChoices":[]}],"images":[],"originalLanguage":null,"originalAnswers":[]},{"id":"RVID-01D36247-B44F-80ED-1448828B-500B5D0A","reviewDate":20260716,"client":{"name":"Van Troyen","place":"Sint-kruis","country":"BE","age":38,"anonymous":false},"travelDate":20260702,"returnDate":20260714,"reviewLanguage":"nl","verified":true,"tripOrganizer":{"company":"prijsvrij.nl","companyCode":null,"employee":null,"employeeCode":null},"answers":[{"code":"MAIN_RATING","valueNumber":40,"valueString":null,"valueChoices":[]},{"code":"REVIEW_TITLE","valueNumber":null,"valueString":"Nooit meer boeken met prijsvrij!","valueChoices":[]},{"code":"REVIEW_TEXT","valueNumber":null,"valueString":"Ik verzin dit niet…. Vonden het niet nodig ons eventjes te verwittigen dat wij pasfoto’s bij ons moesten hebben voor de visums. Gevolg is dat wij aan de gate geweigerd werden van het vliegtuig met 2 kinderen en onze bagage terug van het vliegtuig werd gehaald… op de koop toe slagen ze erin 1 stuk bagage kwijt te spelen….verder totaal niet meer geholpen werden. 3x gebeld naar prijsvrij en ze weigerden ons te helpen. Zelfs nieuwe vliegticketten helpen boeken wilden ze niet doen. Je moet maar naar de ambassade gaan was het antwoord. Uiteindelijk zelf ticketten geboekt via een tussenstop in istanbul voor de dag erna wat ons € 1850 gekost heeft (enkele reis). Op die dag vlak voor we gingen vertrekken plots een mail dat ze onze bagage terug gevonden hadden en zij deze zelf gingen inboeken op onze vluchten naar istanbul en aansluitende vlucht naar Hurghada, maar geloof het of niet…opnieuw slagen ze erin deze bagage kwijt te spelen….ongeloofelijk! Na veel heen en weer gemail tijdens onze reis met zowel viggo (bagagehandelaar schiphol) transavia en andere luchtvaartmaatschappij pegasus slagen ze er niet in dit stuk bagage terug te vinden. Gevolg? Mijn vrouw totaal niets van kledij…geen medicatie tegen haar zware allergie waardoor ze zelfs 4 dagen lang niet heeft kunnen buitenkomen, geen zwemkledij en slippers voor ons alle 4. Dus op 2e dag (1ste al verloren door weigering vliegtuig) een taxi moeten nemen naar een louche stad waar we afgezet werden aan een winkel en iemand met ons meegestuurd werd voor onze veiligheid en ons hielp naar de winkels gaan om de nodige kledij te vinden voor mijn vrouw en zwemkledij voor ons allemaal. Zonnecreme ook moeten aankopen opnieuw. Heel veel geld kwijt dus, en je raad het al, iedereen kijkt naar elkaar, maar komt maar niet met een oplossing…ik zeg nog tegen mijn vrouw..”let er op, op het einde van onze reis gaan ze plots onze bagage terugvinden omdat ze deze dan niet tot bij ons hotel zouden moeten krijgen” en ja…u raad het goed, 12uur voor we terug vliegen plots een mail dat ze onze bagage terug gevonden hebben in de kelder van schiphol…te zot voor woorden!!! Heel onze vakantie verpest en € 7000 kwijt! Op de luchthaven van Hurghada dan ook nog eens zeer onbeschoft en onvriendelijk personeel! Nog nooit meegemaakt…superstreng en onbeleeft voor europese toeristen….dus nee, in Egypte zien ze ons nooit meer terug, wij gaan wel terug naar Turkije waar ze veel vriendelijker zijn voor de toeristen en je daar niet in een zandbak zit waar niets te beleven valt. Ook nooit meer met prijsvrij. Het was de eerste maal dat wij geboekt hebben met hun, maar meteen ook de laatste keer.","valueChoices":[]},{"code":"TRAVEL_COMPANY","valueNumber":null,"valueString":null,"valueChoices":["TRAVEL_COMPANY_FAMILY"]},{"code":"FACILITIES","valueNumber":60,"valueString":null,"valueChoices":[]},{"code":"FOOD_AND_DRINKS","valueNumber":40,"valueString":null,"valueChoices":[]},{"code":"HYGIENE","valueNumber":60,"valueString":null,"valueChoices":[]},{"code":"LOCATION","valueNumber":20,"valueString":null,"valueChoices":[]},{"code":"SLEEP_COMFORT","valueNumber":60,"valueString":null,"valueChoices":[]},{"code":"DECORATION","valueNumber":60,"valueString":null,"valueChoices":[]},{"code":"STAFF","valueNumber":40,"valueString":null,"valueChoices":[]},{"code":"CHILD_FRIENDLY","valueNumber":60,"valueString":null,"valueChoices":[]},{"code":"PRICE_VS_QUALITY","valueNumber":60,"valueString":null,"valueChoices":[]},{"code":"TIPS_ACCOMMODATION","valueNumber":null,"valueString":"Heeft dringende renovatie’s nodig want is verouderd. Personeel meestal niet vriendelijk en vaak om hun gsm bezig. Kunnen nog veel leren van Turkije. Op een gegeven moment waren ze bezig met camera’s te plaatsen in de gangen van de kamers. Op onze gang lag er zeer veel vuiligheid van het uitzagen van het plafond en stukken stroom of internet kabels, dit heeft daar 3 dagen gewoon blijven liggen…onvoorstelbaar. Ook krijg je maar 1 kaart voor je kamer…dus als je niet aanwezig bent in je kamer kan je ook geen airco aansteken. Een airco die ook amper werkt…","valueChoices":[]}],"images":[],"originalLanguage":null,"originalAnswers":[]},{"id":"RVID-7627C934-1F14-3FD7-0F092DCD-825199D1","reviewDate":20260716,"client":{"name":"Anoniem","place":"Brecht","country":"Belgie","age":49,"anonymous":true},"travelDate":20260701,"returnDate":20260714,"reviewLanguage":"nl","verified":true,"tripOrganizer":{"company":"prijsvrij.be","companyCode":null,"employee":null,"employeeCode":null},"answers":[{"code":"MAIN_RATING","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"REVIEW_TITLE","valueNumber":null,"valueString":"Makadi - Serenity Alma Heights","valueChoices":[]},{"code":"REVIEW_TEXT","valueNumber":null,"valueString":"Ruim opgezet hotelcomplex, een zeer ruime keuze aan eten, geweldig personeel. Altijd ruimte bij de zwembaden. De kamers zijn compleet ingericht, maar kunnen een opknapbeurt gebruiken. 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De glijbanen en kermis werden erg gesmaakt door onze kinderen, net als de minidisco en andere activiteiten. Het personeel was enorm vriendelijk (en bedelde nooit om geld, zoals je in andere hotels in Egypte al eens kan voor hebben). Het eten was erg gevarieerd en er was veel keuze, de kamers waren ruim, meer dan genoeg zonnebedden en parasols (dus nooit de ergernis over mensen die 's ochtends vroeg handdoeken gaan leggen). Op de verjaardag van mijn dochter werden we op onze kamer zelfs verrast door een grote taart en versiering van de kamer. Dit is een hotel dat hard zijn best doet om het de gasten naar hun zin te maken.","valueChoices":[]},{"code":"TRAVEL_COMPANY","valueNumber":null,"valueString":null,"valueChoices":["TRAVEL_COMPANY_FAMILY"]},{"code":"FACILITIES","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"FOOD_AND_DRINKS","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"HYGIENE","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"LOCATION","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"SLEEP_COMFORT","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"DECORATION","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"STAFF","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"CHILD_FRIENDLY","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"PRICE_VS_QUALITY","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"TIPS_ACCOMMODATION","valueNumber":null,"valueString":"Iets meer afwisseling in de shows 's avonds. Wij hadden 7 dagen op rij een dansshow en het was wel leuker geweest voor de kinderen dat er meer variatie in de shows zat.","valueChoices":[]}],"images":[],"originalLanguage":null,"originalAnswers":[]},{"id":"RVID-600F3E1B-ECF6-89F6-42526C78-7B82A399","reviewDate":20260303,"client":{"name":"Van Moorhem","place":"Oedelem","country":"Belgie","age":45,"anonymous":false},"travelDate":20260214,"returnDate":20260221,"reviewLanguage":"nl","verified":true,"tripOrganizer":{"company":"prijsvrij.be","companyCode":null,"employee":null,"employeeCode":null},"answers":[{"code":"MAIN_RATING","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"REVIEW_TITLE","valueNumber":null,"valueString":"Alles in orde","valueChoices":[]},{"code":"REVIEW_TEXT","valueNumber":null,"valueString":"De eerste nacht hadden we een verkeerde kamer gekregen daar we met vier zijn en er maar drie bedden voorzien waren en geen familiekamer. De volgende dag werd dit opgelost en kregen we een ruime kamer en rustigere ligging.\nHet eten was er erg goed en ook smiddags vonden de kids het super leuk om zelf een bestelling te doen voor een verse pizza of pasta, gemaakt voor één persoon daar andere hotels vaak werken met aanschuiven en je soms content moet zijn met één stuk pizza als die er in je smaak ligt. Hier vers gemaakt. Ook het aquapark is mooi achteraan gelegen en ruimte genoeg bij de ligstoelen, daar de main pool dan weer meer vooraan het hotel is gelegen en er constant luide muziek was, is het daar rustiger vertoeven. Het kermis gedeelte, in het midden van het complex gelegen, vind ik voor ons overbodig en vooral voor de kleinere kinderen die op reis komen. Maar dit is enkel voor savonds dus overdag verloren ruimte.\nOok de afwerking in geheel het hotel vind ik ondermaats; vele voegen in het zwembad, de kamers die eruit zijn alsook op de wandelpaden die overal verkleurd waren. Ook bij de lunch plaats werd er elke avond een emmer water over de vloer gesmeten, maar dan wordt dit vuile water gewoon verder verdeeld en weggetrokken waardoor je een vuile vloer blijft behouden.\nMaar natuurlijk wel heel erg tevreden over de steeds heel vriendelijke bediening in de restaurants of aan het zwembad, zonder aandrang naar een centje ... De ligging sprak ons ook minder aan, daar wij gewend zijn dat het hotel richting de zee is opgebouwd en hier in de andere richting (richting de bergen) staat en een ingesloten gevoel geeft tussen de muren en het aquapark achteraan. Zo is er ook geen mogelijkheid tot wandelen langs de zee vanuit het hotel. Wel een gratis shuttle die je beneden de Alpha aan zee afzet.\nToch een goede vakantie gehad met veel zon waarvoor wij naar Egypte komen 😁☀️","valueChoices":[]},{"code":"TRAVEL_COMPANY","valueNumber":null,"valueString":null,"valueChoices":["TRAVEL_COMPANY_FAMILY"]},{"code":"FACILITIES","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"FOOD_AND_DRINKS","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"HYGIENE","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"LOCATION","valueNumber":40,"valueString":null,"valueChoices":[]},{"code":"SLEEP_COMFORT","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"DECORATION","valueNumber":60,"valueString":null,"valueChoices":[]},{"code":"STAFF","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"CHILD_FRIENDLY","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"PRICE_VS_QUALITY","valueNumber":80,"valueString":null,"valueChoices":[]}],"images":[],"originalLanguage":null,"originalAnswers":[]},{"id":"RVID-E37B7CD5-AB2D-E85E-57B819D2-372C68A7","reviewDate":20260228,"client":{"name":"Nijdam","place":"Alkmaar","country":"NL","age":55,"anonymous":false},"travelDate":20260221,"returnDate":20260226,"reviewLanguage":"nl","verified":true,"tripOrganizer":{"company":"d-reizen.nl","companyCode":null,"employee":null,"employeeCode":null},"answers":[{"code":"MAIN_RATING","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"REVIEW_TITLE","valueNumber":null,"valueString":"Top vakantie,  boven verwachting.","valueChoices":[]},{"code":"REVIEW_TEXT","valueNumber":null,"valueString":"Uurtje vanaf het vliegveld. Kom je bij een prachtige locatie aan. Waar veiligheid voorop staat.\nDan kom je het hotel binnen en wat was het prachtig ( zowel buiten als binnen.) \nZag er allemaal super netjes en schoon uit.\nGoed geholpen bij binnenkomst en werden netjes naar onze kamers gebracht. Wij hadden 3 kamers en allemaal bij elkaar.\nKamers zijn erg ruim en waren erg schoon.\nElke dag schone handdoeken en beddengoed. \nHet eten was boven verwachting ZEER GOED. Mooi op smaak en zeer veel keuzes. Er was voor iedereen wel genoeg en zeer veel variatie.  Personeel in het restaurant waren zeer vriendelijk en behulpzaam. ( eigenlijk iedereen )\n\nAnimatie viel wel tegen. \nZwembaden waren mooi en super schoon en zeer leuke glijbanen.\n\nHet is ook redelijk rustig en geen raar gedoe met andere gasten, was sfeervol.\n\nIk raad dit hotel echt aan!!","valueChoices":[]},{"code":"TRAVEL_COMPANY","valueNumber":null,"valueString":null,"valueChoices":["TRAVEL_COMPANY_GROUP"]},{"code":"FACILITIES","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"FOOD_AND_DRINKS","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"HYGIENE","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"LOCATION","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"SLEEP_COMFORT","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"DECORATION","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"STAFF","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"CHILD_FRIENDLY","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"PRICE_VS_QUALITY","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"TIPS_ACCOMMODATION","valueNumber":null,"valueString":"Zet een fooienpot neer voor het personeel wat niet zichtbaar is.","valueChoices":[]}],"images":[{"id":137554,"url":"/images/202602/20260228/image-745726-1772277051731.jpg","title":null,"description":null},{"id":137555,"url":"/images/202602/20260228/image-745726-1772277051749.jpg","title":null,"description":null},{"id":137556,"url":"/images/202602/20260228/image-745726-1772277051761.jpg","title":null,"description":null},{"id":137557,"url":"/images/202602/20260228/image-745726-1772277051770.jpg","title":null,"description":null},{"id":137558,"url":"/images/202602/20260228/image-745726-1772277051784.jpg","title":null,"description":null},{"id":137559,"url":"/images/202602/20260228/image-745726-1772277051815.jpg","title":null,"description":null},{"id":137560,"url":"/images/202602/20260228/image-745726-1772277051841.jpg","title":null,"description":null},{"id":137561,"url":"/images/202602/20260228/image-745726-1772277051864.jpg","title":null,"description":null},{"id":137562,"url":"/images/202602/20260228/image-745726-1772277051887.jpg","title":null,"description":null}],"originalLanguage":null,"originalAnswers":[]},{"id":"RVID-9C64DF82-AC4F-486A-063E38B9-AAB7157C","reviewDate":20260204,"client":{"name":"Anoniem","place":"Tiel","country":"NL","age":59,"anonymous":true},"travelDate":20260127,"returnDate":20260202,"reviewLanguage":"nl","verified":true,"tripOrganizer":{"company":"d-reizen.nl","companyCode":null,"employee":null,"employeeCode":null},"answers":[{"code":"MAIN_RATING","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"REVIEW_TITLE","valueNumber":null,"valueString":"Prachtige accomodatie","valueChoices":[]},{"code":"REVIEW_TEXT","valueNumber":null,"valueString":"Ruime en schone kamers. Heerlijk eten. Vriendelijk personeel. \nPrima accomodatie om van een lekkere zonvakantie te genieten.","valueChoices":[]},{"code":"TRAVEL_COMPANY","valueNumber":null,"valueString":null,"valueChoices":["TRAVEL_COMPANY_FRIEND_OR_FAMILY"]},{"code":"FACILITIES","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"FOOD_AND_DRINKS","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"HYGIENE","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"LOCATION","valueNumber":60,"valueString":null,"valueChoices":[]},{"code":"SLEEP_COMFORT","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"DECORATION","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"STAFF","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"CHILD_FRIENDLY","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"PRICE_VS_QUALITY","valueNumber":100,"valueString":null,"valueChoices":[]}],"images":[],"originalLanguage":null,"originalAnswers":[]},{"id":"RVID-B2D05906-880C-D2F9-E6BAB12B-600FAF6F","reviewDate":20260128,"client":{"name":"Anoniem","place":"Hellevoetsluis","country":"NL","age":50,"anonymous":true},"travelDate":20260114,"returnDate":20260120,"reviewLanguage":"nl","verified":true,"tripOrganizer":{"company":"d-reizen.nl","companyCode":null,"employee":null,"employeeCode":null},"answers":[{"code":"MAIN_RATING","valueNumber":40,"valueString":null,"valueChoices":[]},{"code":"REVIEW_TITLE","valueNumber":null,"valueString":"Het is momenteel een bouwput, eten is matig","valueChoices":[]},{"code":"REVIEW_TEXT","valueNumber":null,"valueString":"Er is van te voren aan gegeven dat er een verbouwing zou zijn van het zwembad, maar er is veel meer in verbouwing/renovatie. En hele vleugel word volledig van binnen verbouwd. En als je dan gebruik kan maken van de zwembaden van Alpha Beach, is ook een grote renovatie gaande. Dus overal zit je in de herrie en stank van slijpen en breken.\nHet buffet is qua afwisseling best oké maar veel van het eten is net aan warm. Vlees is vrij taai. Maar doordat het dus niet goed verhit is hebben we een flinke darmbacterie opgelopen de laatste dagen. ","valueChoices":[]},{"code":"TRAVEL_COMPANY","valueNumber":null,"valueString":null,"valueChoices":["TRAVEL_COMPANY_PARTNER"]},{"code":"FACILITIES","valueNumber":40,"valueString":null,"valueChoices":[]},{"code":"FOOD_AND_DRINKS","valueNumber":40,"valueString":null,"valueChoices":[]},{"code":"HYGIENE","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"LOCATION","valueNumber":40,"valueString":null,"valueChoices":[]},{"code":"SLEEP_COMFORT","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"DECORATION","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"STAFF","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"CHILD_FRIENDLY","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"PRICE_VS_QUALITY","valueNumber":40,"valueString":null,"valueChoices":[]},{"code":"TIPS_ACCOMMODATION","valueNumber":null,"valueString":"Ziet ervoor dat het eten goed klaargemaakt en warm gehouden wordt zodat men niet ziek wordt! ","valueChoices":[]}],"images":[{"id":136004,"url":"/images/202601/20260128/image-736628-1769581813209.jpg","title":null,"description":null},{"id":136005,"url":"/images/202601/20260128/image-736628-1769581813232.jpg","title":null,"description":null},{"id":136006,"url":"/images/202601/20260128/image-736628-1769581813255.jpg","title":null,"description":null},{"id":136007,"url":"/images/202601/20260128/image-736628-1769581813277.jpg","title":null,"description":null},{"id":136008,"url":"/images/202601/20260128/image-736628-1769581813299.jpg","title":null,"description":null}],"originalLanguage":null,"originalAnswers":[]},{"id":"RVID-F75C59F9-D84E-85BC-0C16DC0C-BFEA2B5B","reviewDate":20251227,"client":{"name":"Anoniem","place":"Ugchelen","country":"NL","age":39,"anonymous":true},"travelDate":20251218,"returnDate":20251225,"reviewLanguage":"nl","verified":true,"tripOrganizer":{"company":"prijsvrij.nl","companyCode":null,"employee":null,"employeeCode":null},"answers":[{"code":"MAIN_RATING","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"REVIEW_TITLE","valueNumber":null,"valueString":"Super hotel","valueChoices":[]},{"code":"REVIEW_TEXT","valueNumber":null,"valueString":"Onwijs naar ons zin gehad, heerlijk weer in december, fantastisch kerstdiner op de 24ste waar ze echt uitgepakt hadden, en super personeel die echt hun best doen om het naar je zin te maken.","valueChoices":[]},{"code":"TRAVEL_COMPANY","valueNumber":null,"valueString":null,"valueChoices":["TRAVEL_COMPANY_FAMILY"]},{"code":"FACILITIES","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"FOOD_AND_DRINKS","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"HYGIENE","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"LOCATION","valueNumber":60,"valueString":null,"valueChoices":[]},{"code":"SLEEP_COMFORT","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"DECORATION","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"STAFF","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"CHILD_FRIENDLY","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"PRICE_VS_QUALITY","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"TIPS_ACCOMMODATION","valueNumber":null,"valueString":"De verkopers aan de rand van het zwembad zijn wat te veel aanwezig.","valueChoices":[]}],"images":[],"originalLanguage":null,"originalAnswers":[]},{"id":"RVID-6FFAD1DA-7C9A-1179-64B6E741-1F2264B4","reviewDate":20251227,"client":{"name":"Marja","place":"Hoorn","country":"NL","age":68,"anonymous":false},"travelDate":20251218,"returnDate":20251225,"reviewLanguage":"nl","verified":true,"tripOrganizer":{"company":"prijsvrij.nl","companyCode":null,"employee":null,"employeeCode":null},"answers":[{"code":"MAIN_RATING","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"REVIEW_TEXT","valueNumber":null,"valueString":"We hebben genoten van de vakantie.\nPersoneel, heel vriendelijk en behulpzaam. Zijn heel kindvriendelijk en geduldig met kids.  \n\nGoed de bedden waren echt te hard als je opstond voelde je overal pijntjes.\n Kerst was fantastisch georganiseerd, een hele mooie herinnering\n\n","valueChoices":[]},{"code":"TRAVEL_COMPANY","valueNumber":null,"valueString":null,"valueChoices":["TRAVEL_COMPANY_FAMILY"]},{"code":"FACILITIES","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"FOOD_AND_DRINKS","valueNumber":60,"valueString":null,"valueChoices":[]},{"code":"HYGIENE","valueNumber":60,"valueString":null,"valueChoices":[]},{"code":"LOCATION","valueNumber":60,"valueString":null,"valueChoices":[]},{"code":"SLEEP_COMFORT","valueNumber":40,"valueString":null,"valueChoices":[]},{"code":"DECORATION","valueNumber":60,"valueString":null,"valueChoices":[]},{"code":"STAFF","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"CHILD_FRIENDLY","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"PRICE_VS_QUALITY","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"TIPS_ACCOMMODATION","valueNumber":null,"valueString":"De bedden, zijn nu net planken waar je op ligt. Dat kan echt beter","valueChoices":[]}],"images":[],"originalLanguage":null,"originalAnswers":[]},{"id":"RVID-F342A09E-C4E1-4B87-0CEBD91C-C555D53A","reviewDate":20251220,"client":{"name":"Anoniem","place":"Hooglanderveen","country":"NL","age":21,"anonymous":true},"travelDate":20251211,"returnDate":20251218,"reviewLanguage":"nl","verified":true,"tripOrganizer":{"company":"prijsvrij.nl","companyCode":null,"employee":null,"employeeCode":null},"answers":[{"code":"MAIN_RATING","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"REVIEW_TITLE","valueNumber":null,"valueString":"Een echte aanrader","valueChoices":[]},{"code":"REVIEW_TEXT","valueNumber":null,"valueString":"Wat een prachtig luxe hotel was dit! Uitstekende service, Mohammed en Kamal van het restaurant waren zo ontzettend lief. Het hotel is erg groot dus je neemt grote afstanden af. Er is van jong tot oud van alles te doen. Strand op 5 min afstand. Eten is goed, wel wat hetzelfde , maar dat s niet erg","valueChoices":[]},{"code":"TRAVEL_COMPANY","valueNumber":null,"valueString":null,"valueChoices":["TRAVEL_COMPANY_FRIEND_OR_FAMILY"]},{"code":"FACILITIES","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"FOOD_AND_DRINKS","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"HYGIENE","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"LOCATION","valueNumber":60,"valueString":null,"valueChoices":[]},{"code":"SLEEP_COMFORT","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"DECORATION","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"STAFF","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"CHILD_FRIENDLY","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"PRICE_VS_QUALITY","valueNumber":100,"valueString":null,"valueChoices":[]}],"images":[{"id":134542,"url":"/images/202512/20251220/image-728391-1766218326361.jpg","title":null,"description":null},{"id":134543,"url":"/images/202512/20251220/image-728391-1766218326388.jpg","title":null,"description":null},{"id":134544,"url":"/images/202512/20251220/image-728391-1766218326416.jpg","title":null,"description":null},{"id":134545,"url":"/images/202512/20251220/image-728391-1766218326457.jpg","title":null,"description":null},{"id":134546,"url":"/images/202512/20251220/image-728391-1766218326493.jpg","title":null,"description":null},{"id":134547,"url":"/images/202512/20251220/image-728391-1766218326522.jpg","title":null,"description":null}],"originalLanguage":null,"originalAnswers":[]},{"id":"RVID-D80271EE-0AA4-1056-EB914625-5A2D010B","reviewDate":20251210,"client":{"name":"Anoniem","place":"Almelo","country":"NL","age":24,"anonymous":true},"travelDate":20251116,"returnDate":20251126,"reviewLanguage":"nl","verified":true,"tripOrganizer":{"company":"prijsvrij.nl","companyCode":null,"employee":null,"employeeCode":null},"answers":[{"code":"MAIN_RATING","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"REVIEW_TITLE","valueNumber":null,"valueString":"Heerlijke vakantie","valueChoices":[]},{"code":"REVIEW_TEXT","valueNumber":null,"valueString":"Heerlijk genoten van een ontspannen vakantie in Egypte bij het resort waar genoeg te doen is en genoeg leuke dingen zijn om te boeken om te doen, echt een aanrader","valueChoices":[]},{"code":"TRAVEL_COMPANY","valueNumber":null,"valueString":null,"valueChoices":["TRAVEL_COMPANY_FRIEND_OR_FAMILY"]},{"code":"FACILITIES","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"FOOD_AND_DRINKS","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"HYGIENE","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"LOCATION","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"SLEEP_COMFORT","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"DECORATION","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"STAFF","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"CHILD_FRIENDLY","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"PRICE_VS_QUALITY","valueNumber":80,"valueString":null,"valueChoices":[]}],"images":[],"originalLanguage":null,"originalAnswers":[]},{"id":"RVID-77CE6C50-E214-1955-3C90D67D-9F17AA4D","reviewDate":20251124,"client":{"name":"Anoniem","place":"Heerhugowaard","country":"NL","age":44,"anonymous":true},"travelDate":20251116,"returnDate":20251120,"reviewLanguage":"nl","verified":true,"tripOrganizer":{"company":"prijsvrij.nl","companyCode":null,"employee":null,"employeeCode":null},"answers":[{"code":"MAIN_RATING","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"REVIEW_TITLE","valueNumber":null,"valueString":"Een mooi groot resort met alles voor kinderen. ","valueChoices":[]},{"code":"REVIEW_TEXT","valueNumber":null,"valueString":"Het resort heeft alles alleen de bedden waren te hard. Wij waren hier in het naseizoen met de kids. Ondanks dat het rustig was, waren de glijbanen open en de animatie aanwezig.  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De kamers zijn aan wat opfrissing toe maar de rest was uitstekend. Eten drinken personeel uitmuntend. 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Ze zijn een Keer die geur komen wassen maar ja het kwam terug.\n\nHet eten was gevarieerd maar de restaurant à la carte  réservering was moeilijk hun app werkte niet en de menus Waren niet aantrekelijk.\n\nToch hebben we een fijne vakantie gehad maar niet een hôtel maar il terug wil komen","valueChoices":[]},{"code":"TRAVEL_COMPANY","valueNumber":null,"valueString":null,"valueChoices":["TRAVEL_COMPANY_FAMILY"]},{"code":"FACILITIES","valueNumber":60,"valueString":null,"valueChoices":[]},{"code":"FOOD_AND_DRINKS","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"HYGIENE","valueNumber":60,"valueString":null,"valueChoices":[]},{"code":"LOCATION","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"SLEEP_COMFORT","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"DECORATION","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"STAFF","valueNumber":40,"valueString":null,"valueChoices":[]},{"code":"CHILD_FRIENDLY","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"PRICE_VS_QUALITY","valueNumber":60,"valueString":null,"valueChoices":[]}],"images":[],"originalLanguage":null,"originalAnswers":[]},{"id":"RVID-61B8347C-BAC1-5D92-A63F1BE0-B2660F77","reviewDate":20250805,"client":{"name":"Anoniem","place":"Heesch","country":"NL","age":45,"anonymous":true},"travelDate":20250726,"returnDate":20250803,"reviewLanguage":"nl","verified":true,"tripOrganizer":{"company":"d-reizen.nl","companyCode":null,"employee":null,"employeeCode":null},"answers":[{"code":"MAIN_RATING","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"TRAVEL_COMPANY","valueNumber":null,"valueString":null,"valueChoices":["TRAVEL_COMPANY_FAMILY"]},{"code":"FACILITIES","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"FOOD_AND_DRINKS","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"HYGIENE","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"LOCATION","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"SLEEP_COMFORT","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"DECORATION","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"STAFF","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"CHILD_FRIENDLY","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"PRICE_VS_QUALITY","valueNumber":100,"valueString":null,"valueChoices":[]}],"images":[],"originalLanguage":null,"originalAnswers":[]},{"id":"RVID-64FD0294-E081-B61C-4D276ED5-9AAB0333","reviewDate":20250802,"client":{"name":"Anoniem","place":"Rucphen","country":"NL","age":40,"anonymous":true},"travelDate":20250723,"returnDate":20250731,"reviewLanguage":"nl","verified":true,"tripOrganizer":{"company":"prijsvrij.nl","companyCode":null,"employee":null,"employeeCode":null},"answers":[{"code":"MAIN_RATING","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"REVIEW_TEXT","valueNumber":null,"valueString":"Wij hebben recent een verblijf gehad in Serenity Alma Heights en hoewel het resort enkele sterke punten heeft, zijn er ook zaken die verbetering nodig hebben.\n\nPositieve punten:\n\t•\tHet animatieteam was vriendelijk en enthousiast, vooral leuk voor kinderen.\n\t•\tDe zwembaden zijn groot en goed onderhouden.\n\t•\tHet aquapark is een leuk extraatje, zeker voor gezinnen met kinderen.\n\t•\tMooie tuin en een rustige sfeer rondom het resort.\n\nMinpunten:\n\t•\tDe kamers zijn verouderd en kunnen echt een opfrisbeurt gebruiken.\n\t•\tWifi is vrijwel onbruikbaar, zelfs in de lobby. Voor een vijfsterrenresort zou goede internetverbinding wel verwacht mogen worden.\n\t•\tEr was vaak geen warm water, vooral ‘s ochtends.\n\t•\tHet eten is erg eentonig en van matige kwaliteit.\n\t•\tEr is maar één lift beschikbaar, wat onhandig is in een groot resort.\n\t•\tDe ligging is afgelegen, dus je bent aangewezen op taxi’s of georganiseerde uitstapjes.\n\nConclusie:\nSerenity Alma Heights heeft potentie, zeker voor gezinnen met kinderen dankzij het aquapark en animatieteam. Maar voor wie op zoek is naar luxe, comfort en goede service, valt het resort tegen. Met wat investeringen in renovatie en betere service zou het resort een veel hogere score kunnen krijgen.\n","valueChoices":[]},{"code":"TRAVEL_COMPANY","valueNumber":null,"valueString":null,"valueChoices":["TRAVEL_COMPANY_FAMILY"]},{"code":"FACILITIES","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"FOOD_AND_DRINKS","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"HYGIENE","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"LOCATION","valueNumber":60,"valueString":null,"valueChoices":[]},{"code":"SLEEP_COMFORT","valueNumber":40,"valueString":null,"valueChoices":[]},{"code":"STAFF","valueNumber":60,"valueString":null,"valueChoices":[]},{"code":"CHILD_FRIENDLY","valueNumber":100,"valueString":null,"valueChoices":[]},{"code":"PRICE_VS_QUALITY","valueNumber":80,"valueString":null,"valueChoices":[]},{"code":"TIPS_ACCOMMODATION","valueNumber":null,"valueString":"\t•\tDe wifi in het hotel is zwak, gebruik liever je eigen mobiele internet. \t•\tEr is maar één lift in dit grote hotel, wat het moeilijk maakt voor gezinnen met kinderwagens of voor mindervaliden. \t•\tHet waterpark is leuk voor kinderen, neem zwemkleding en waterschoenen mee. \t•\tDe kamers zijn oud, vraag indien mogelijk om een gerenoveerde kamer.","valueChoices":[]}],"images":[],"originalLanguage":null,"originalAnswers":[]},{"id":"RVID-99C803F2-8F9E-E11E-CCE0D5E9-C1FAD1AB","reviewDate":20250727,"client":{"name":"Bnnz","place":"Hengelo","country":"NL","age":36,"anonymous":false},"travelDate":20250717,"returnDate":20250724,"reviewLanguage":"nl","verified":true,"tripOrganizer":{"company":"prijsvrij.nl","companyCode":null,"employee":null,"employeeCode":null},"answers":[{"code":"MAIN_RATING","valueNumber":60,"valueString":null,"valueChoices":[]},{"code":"REVIEW_TITLE","valueNumber":null,"valueString":"Matige vakantie","valueChoices":[]},{"code":"REVIEW_TEXT","valueNumber":null,"valueString":"Wij hebben genoten van de zon. Maar voor mijn kinderen van 9 en 14 was er niet veel aan. De kamers zijn oke, al heb ik nog nooit zoveel jeuk aan mijn lichaam gehad tijdens het slapen. Qua eten is er veel variatie, mooi om te zien allemaal maar gewoonweg geen smaak. Alles was het gewoon net niet. We gingen dan ook vaak de deur uit om elders te eten. Boekte dan een uber en het hotel deed moeilijk om de chauffeur ons te laten ophalen bij de deur. Ze willen natuurlijk liever dat je hun taxi’s neemt. Elke rit koste ons 10 euro heen en ook 10 euro terug, want het resort zit nogal ver van andere gelegenheden… verder is Egypte veilig, het hotel wil ook precies weten waar je heen gaat, wie de taxi is en dat noteren ze netjes. Qua bedjes bij t zwembad hebben we elke dag maar iemand €5,- betaald omdat we anders geen bedje hadden, deze werden al om 08:00 uur ochtend door medewerkers met een handdoek bezet gehouden. \nJe hebt ook een aantal restaurants die je 3x mag reserven en dan all inclusive is.. wij op de computer reserveren, computer is erg traag. Tot onze grote verbazing is de bevestiging niet goed doorgekomen en hebben we er geen gebruik meer van kunnen maken. Receptie kon ook niks meer voor ons doen. WiFi is echt SUPERSLECHT. Erg vervelend! De barretjes zijn ook best ver en het drinken is ten eerste al niet te zuipen, alsof je plastic drinkt. Als je kinderen hebt tot 6/7 jaar zou ik Serenity wel aanraden. Maar voor ons nooit meer. 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Hotel goed, eten dikke prima (wel eentonig), aquapark leuk. - de reisorganisatie - laat alleen te wensen over. Zes uur voordat wij vertrokken kregen we van de locale agent te horen dat onze terugvlucht niet ging en dat we onze juiste vluchtnummer moesten doorgeven. Nr die we van - de reisorganisatie - hebben gekregen doorgegeven. Bleek dat de vlucht was geannuleerd.  Bij contact met het noodnummer heeft - de reisorganisatie - ca 12 uur eerder deze wijziging doorgekregen en nooit naar ons gecommuniceerd ook niet naar de lokale agent in Egypte. Daar zit je dan ca zeven uur voordat je vertrekt in de stress. Lokale agent doet lastig ivm de transfer etc.\nKrijg je eindelijk een mail van - de reisorganisatie - (nadat je er zelf achteraan gaat) dat je naar een hele andere luchthaven reist. Een ontspannen vakantie eindigt helaas in de stress door van alles te regelen.... 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Veel glijbanen en het eten is goed. 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Wij waren als gezin met drie kids geweest. Hotel was geweldig het eten was te goed. Konden geen keuze maken zo veel lekkers was er. 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Vriendelijk personeel vooral Ahmed alleen mocht dit niet altijd van de manager helaas. Wist altijd wat we wilde drinken bracht zelfs de koffie naar buiten na het eten topper. Eten was echt een kunst en warm en gevarieerd. Zwembad personeel was ook top haalde soms onze handdoeken op en legde ze neer. Keuze uit 3 andere restaurants was ook top terwijl dit eigenlijk niet nodig was vanwege het gewone restaurant. Alles was schoon mooie kamer en goede bedden. 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