“ Geen toelichting bij de review gegeven “

“ To the attention of: the managing director of the Steigenberger Aqua Magic Resort Hurghada. Dear mrs. and mr. Mandy Merks, Michael Nassiri, Patric D. Loeser, Mohamed Elsayed and Ahmed Mahmoud, From the 17th until 31st of March we have been your guests in your beautiful resort Steigenberger Aqua Magic in Hurghada for the first time. A friend of us in Holland did advise us to book our vacation in your resort, he stayed for three weeks last December ’24 in your hotel and was very positive and enthusiast. Well normally most guests probably will write you to complain about what they didn’t like, but we like to inform you the opposite of our experience as follows. During our stay we were so overwhelmed by the friendly and kind hospitality of ALL your employees that we feel the need to express our well-meant gratitude. Every one of them, from the one who is cleaning the toilets to the towel boys and people in the restaurants was really so kind and friendly to us and they did everything to feel us comfortable. Because of the beautiful weather we did like to have breakfast and dinner outside in the fresh air. There we were served mainly by Mr. Shaban Mohamed who did do everything to serve us in the best possible way. He managed the other crew in this area very well and instruct them very well what to do. Also, in all three a la card restaurants we have been served very well. Although it was our 6th time in Egypt all this generous service did make our stay feeling like a real nice holiday and therefore we did like to inform you about our great satisfaction about your resort. You really can be very proud of the total crew of your hotel. Of course, you are allowed to use this mail as a review. With kind regards, Met vriendelijke groet, Gerard en Ans van Duuren “

“ mooi hotel voor ieder wat wils, aardig gastvrij personeel en zeer schoon. “

“ Geen toelichting bij de review gegeven “

“ Top hotel “

“ Prima vakantie bij dit hotel. Alles was goed geregeld en het personeel was behulpzaam en vriendelijk. Zeker een aanrader! “

“ Normaal heb je nog wel een verbeterpunt, maar in dit geval echt niet! Alles was goed, eten, hygiëne, kamer, personeel “

“ Bij aankomst bleek dat onze kamer geen balkon had alleen raam met tralies.Alle meubels oud en beschadigd. Bij de receptie gevraagd voor andere kamers en dat kon met bijbetaling van 340€. Zogenaamd geen andere mogelijkheid.Schande! “

“ Netjes, luxe goed eten, uitstekende animatie voor jong en oud “

“ Heerlijk familiehotel. Erg schoon, vriendelijk personeel, servicegericht. Ook aan de kinderen wordt gedacht. Leuke animatie s avonds. “